Overview

This Store Policy applies to all purchases of physical books made through this website. By placing an order, you agree to the terms outlined below.

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This business operates from Australia and complies with Australian Consumer Law (ACL).

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Products

All products sold through this website are physical books, unless otherwise stated.

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We make every effort to ensure product descriptions and images are accurate. Minor variations in colour or appearance may occur due to printing processes and screen settings.

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Pricing & Payments

• All prices are listed in Australian Dollars (AUD)

• Prices may change without notice

• Orders are charged at the price displayed at checkout

Payments are processed securely via Wix-supported payment providers. We do not store or have access to your payment details.

 

Shipping & Delivery

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Order Processing

Orders are typically processed and dispatched within 2–5 business days from Australia.

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Australian Shipping

• Shipping costs are calculated at checkout

• Delivery timeframes vary by location and carrier

• Tracking information is provided where available

 

Once an order has been dispatched, delivery delays are outside our control.

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International Shipping

We offer international shipping to selected countries.

 

Please note:

• International delivery times vary by destination

• Customs clearance may cause delays

• Import duties, taxes, and customs fees are the responsibility of the customer

 

We are not responsible for delays, additional charges, or refused deliveries resulting from customs processes.

 

Returns & Refunds

We comply fully with Australian Consumer Law.

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Faulty or Incorrect Items

You are entitled to a replacement or refund if the book you receive:

• Is damaged or defective

• Is not the book you ordered

• Is significantly different from its description

 

To request a return, please contact us within 14 days of receiving your order, providing your order number and details of the issue. Photographic evidence may be requested.

 

Change of Mind

We do not offer refunds or exchanges for change of mind, including:

• Ordering the wrong item

• No longer wanting the book

• Differences in personal preference

 

This is permitted under Australian Consumer Law for non-faulty goods.

 

Return Shipping Costs

• If the issue is due to a fault or error on our part, we will cover return shipping costs

• For any other approved returns, return postage is the responsibility of the customer

 

International Returns

 

For international orders:

• Customs duties, taxes, and import fees are non-refundable

• Returns due to refused customs charges are not eligible for a refund

• Return shipping costs are the responsibility of the customer unless the item is faulty

 

Intellectual Property

All content within the books sold on this website, including text, frameworks, and models, is protected by copyright and intellectual property laws.

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Purchasing a book does not grant permission to reproduce, distribute, or use the content for commercial purposes without written consent.

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Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect or consequential loss

• Our liability is limited to the replacement or refund of the book purchased

 

Governing Law

This Store Policy is governed by the laws of Australia.

 

Contact

If you have any questions about your order or this Store Policy, please contact us via the website contact form.